Shipping policy
Last Updated: January 09, 2026
At Pink Poise, each order is handled with care to ensure your jewelry arrives safely and beautifully.
Order Processing
- Orders are processed within 2–5 business days, excluding weekends and holidays
- Custom or made-to-order items may require additional processing time
Shipping Options
Shipping methods and costs are displayed at checkout. All shipments include tracking and insurance.
Free Shipping
We offer free shipping within the United States
Domestic & International Shipping
- We ship within the United States and to select international destinations
- International customers are responsible for any customs duties, taxes, or import fees
- Most of our products are shipped from United State locations with a normal shipping time of 1 - 7 business days within United States. Some unique products are shipped from international locations having a normal shipping time to United States as 15 - 21 business days.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 days of delivery through Contact Us page, including your order number. We shall get back to you via email to collect further details including photos of the damaged or incorrect product.